PRIVACY STATEMENT
Last Updated: February 2, 2026
ChatHawk AI, operating at www.chathawk.ai (“ChatHawk,” “us,” “we,” or “our”) thanks you for visiting the online and mobile resources we publish. We use the words “you” and “your” to mean you, the reader, and other visitors to our online and mobile resources who are, in all cases, over the age of 13.
This privacy statement (“this statement,” “this privacy statement,” or “our statement”) informs you about from whom and the types of personal information we collect, how we use it, who we share it with and why, and what we do to try to protect it.
Online and mobile resources mean the websites and other internet features we own that allow you to interact with our websites, as well as any applications we have created and distributed to allow our customers, prospects, and followers to view or otherwise interact with the content and services we provide.
WHO WE COLLECT PERSONAL INFORMATION FROM
We may collect personal information from the following groups of data subjects:
Visitors to and users of our online and mobile resources
Our customers and prospective customers
Current members of our workforce and job applicants
Third-party vendors, contractors, and business partners
Personal information generally means information that can be used to identify you or that can be reasonably linked to you, such as your name, mailing address, telephone number, email address, IP address, or other identifiers.
Privacy laws in certain jurisdictions define “personal information” differently or include additional categories. Where applicable laws apply to us, including the Illinois Consumer Privacy Act, the California Consumer Privacy Act (“CCPA”), or the European General Data Protection Regulation (“GDPR”), our use of the term “personal information” includes all elements required under those laws.
WHAT WE COLLECT
There are two general categories of information that we collect and use:
Non-personal information collected automatically, such as browser type, device type, operating system, pages visited, referring URLs, and general usage data.
Personal information that you voluntarily provide to us (such as when filling out a form, booking a demo, subscribing to messages, or contacting us), or that is collected automatically in connection with your use of our services.
By using our online and mobile resources or purchasing our products or services, you acknowledge and agree that we may collect, use, and disclose information as described in this privacy statement.
WHEN AND WITH WHOM WE SHARE PERSONAL INFORMATION
We use non-personal information to:
Operate, maintain, and improve our online and mobile resources
Analyze usage trends and performance
Make business and product decisions
We use personal information that you voluntarily provide to:
Respond to inquiries and support requests
Provide products, services, and communications you request
Operate, improve, and personalize our services
Communicate with you regarding offers, updates, and related business information
We may share personal information with trusted third-party service providers, partners, vendors, or affiliates who assist us in operating our business, provided they agree to maintain the confidentiality of such information.
We may also disclose personal information when required to do so by law, regulation, legal process, or governmental request.
YOUR RIGHTS AND OPTIONS
You are not required to provide personal information to access most of our online and mobile resources. You may opt out of certain communications, such as marketing emails or SMS messages, by following the unsubscribe or opt-out instructions included in those messages.
Residents of certain jurisdictions, including GDPR-covered regions, may have additional rights regarding access, correction, deletion, or restriction of their personal information, subject to applicable law.
CONTACTING US
If you have any questions about this privacy statement or our privacy practices, please contact us at:
ChatHawk AI
Attn: Legal & Compliance
535 Edwardsville Rd, Suite 110
Troy, IL 62294
Email: [email protected]
Phone: 618-414-9628
NOTE REGARDING COMMUNICATIONS AND CONSENT
By agreeing to our terms of service, submitting any form, or otherwise providing your contact information, you agree to receive communications from ChatHawk AI, including but not limited to email, phone calls, SMS/MMS messages, prerecorded or automated voice messages, and physical mail.
This consent applies to communications from ChatHawk AI and its business divisions, affiliates, partners, vendors, list managers, and clients. You understand and agree that you may be contacted on a recurring basis for as long as you are enrolled in any of our messaging or communication programs.
We may share or sell personal information you provide to us and may work with third-party businesses to present selected products, services, or opportunities via email, SMS, text messages, telemarketing, or direct mail.
By submitting any form on our website, you certify that you are the authorized user of the contact information provided and that your submission constitutes your electronic signature and consent to be contacted, even if your phone number is listed on a state or federal do-not-call registry.
You acknowledge that by voluntarily submitting your information, you are requesting to be contacted and agree not to attempt to establish liability based on the volume or frequency of communications received.